Cancellation Policy

At Alpha Academy, we offer subscription-based access to our online courses, providing you with flexibility and convenience in your learning journey. Please review the following cancellation policy regarding subscription enrollments:

1. Subscription Renewal and Billing Cycle:

  • Subscriptions to our online courses are billed on a recurring basis according to the selected billing cycle (e.g., monthly, quarterly, annually).

  • Your subscription will automatically renew at the end of each billing cycle unless canceled before the renewal date.

2. Cancellation Period:

  • You may cancel your subscription at any time, and cancellation will take effect at the end of the current billing cycle.

  • To avoid being charged for the next billing cycle, we recommend canceling your subscription before the next renewal date.

3. Refund Eligibility:

  • Refunds for subscription fees already paid are generally not provided for partial subscription periods.

  • Upon cancellation, you will continue to have access to the course materials until the end of the current billing cycle, after which your access will be terminated.

4. Access to Course Materials:

  • After canceling your subscription, your access to the course materials will be revoked, and you will no longer be able to view or download the content.

  • Any progress or completion certificates achieved within the courses during your subscription period will remain accessible, but you will not have access to new course content or updates.

5. Pause or Suspension:

  • In certain circumstances, such as extended absence or temporary financial hardship, we may offer the option to pause or suspend your subscription temporarily. Please contact our support team to inquire about suspension options and eligibility.

6. Reactivation:

  • If you decide to re-subscribe after canceling your subscription, you may do so at any time through our website or by contacting our support team.

  • Reactivated subscriptions will be subject to the current pricing and terms applicable at the time of re-subscription.

7. Contact Us:

  • If you have any questions or need assistance with canceling or managing your subscription, please contact our support team at contact@alphaacademy.com. We're here to help!

Note: Alpha Academy reserves the right to update or modify this subscription cancellation policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website.